REGULATIONS
Cookie Policy
Ha Giang Family Travel uses cookies and similar technologies on its website to ensure the site functions properly, enhance user experience, analyze performance, and help provide content more tailored to our customers. This policy explains what cookies are, how Ha Giang Family Travel may use them, and how customers can manage their preferences.
- What are cookies?
Cookies are small data files that a website stores on a user’s browser or device when they visit the website.
Cookies can help a website remember certain information about a browsing session, user preferences, or how a user interacts with the website.
Cookies are not software, and a cookie cannot, by itself, execute programs on a user’s device.
- Purpose of Cookie Usage
Ha Giang Family Travel may use cookies and similar technologies to:
- Ensure the website operates stably;
- Maintain essential website functions;
- Remember user preferences;
- Enhance the browsing experience;
- Understand how customers use the website;
- Analyze traffic and content performance;
- Evaluate the effectiveness of communication campaigns;
- Support the delivery of more relevant content;
- Detect and mitigate unusual activities or security risks;
- Improve products, services, and the customer experience.
- Types of cookies that may be used
3.1. Necessary cookies
These are cookies that are necessary for the website and its basic functions to operate.
Necessary cookies may be used to:
- Maintaining user sessions;
- Remembering essential preferences;
- Supporting form functionality;
- Ensuring safety and security;
- Maintaining the technical functions of the website.
Disabling certain necessary cookies may cause the website or some of its functions to not work properly.
3.2. Functional cookies
Functional cookies help a website remember certain user choices, creating a more convenient experience.
These options may include:
- Language;
- Region;
- Certain display options;
- Or settings previously selected by the user.
3.3. Analytics and measurement cookies
Analytics cookies can help Ha Giang Family Travel understand how users interact with the website, for example:
- Number of visits;
- Page views;
- Duration of visits;
- Traffic sources;
- How users navigate between pages;
- Effectiveness of website content and functionality.
This information is used to evaluate and improve the website, products, and customer experience.
3.4. Advertising and marketing cookies
When used, advertising and marketing cookies can help:
- Measuring advertising effectiveness;
- Limiting the display of inappropriate advertising content;
- Understanding the performance of individual campaigns;
- Supporting remarketing efforts;
- Providing content or advertisements that are more relevant to users’ interests.
The use of these cookies is governed by user choice and applicable law.
- Third-party cookies
Some functions on the website may be provided or supported by third parties, such as:
- Website analytics tools;
- Search engines;
- Maps;
- Videos;
- Social media;
- Chat tools;
- Advertising platforms;
- Payment gateways;
- Or other technology services.
These entities may place or access cookies on a user’s device in accordance with their own policies.
Data processing by third parties is also subject to the respective privacy and cookie policies of each entity.
- Session cookies and persistent cookies
Depending on the purpose, a website may use:
Session cookies: exist for the duration of a user’s visit to a website and are typically deleted when the session ends or the browser is closed.
CStored cookies: may remain on a device for a specific period or until the user actively deletes them.
The lifespan of each cookie depends on its purpose and the entity that provides it.
- Consent to the use of cookies
When required by law, Ha Giang Family Travel will provide a tool that allows users to choose whether or not to use non-essential cookies.
Users can choose:
- Accept all;
- Reject non-essential cookies;
- Or customize your cookie preferences.
Cookies necessary for the basic operation of the website may be used—to the extent permitted by law—independently of any choices made regarding analytical, advertising, or other non-essential cookies.
- Cookie Preference Management
Users may change their cookie preferences via the cookie management tool provided on the website, once this feature has been implemented.
In addition, most browsers allow users to:
- View cookies;
- Delete cookies;
- Block cookies;
- Restrict certain types of cookies;
- Or set up alerts for when a website wants to store a cookie.
Blocking all cookies may affect the operation or user experience of certain website functions.
- Cookies and personal data
Some cookies may relate to information that is considered personal data or is potentially linked to the user.
In such cases, the collection and processing of information will be carried out in accordance with Ha Giang Family Travel’s Privacy Policy and applicable laws.
Ha Giang Family Travel does not use cookies to collect information beyond what is reasonably necessary for the operation of the website and the provision of services.
- Cookies and children
Ha Giang Family Travel places special importance on children’s privacy.
The website is not designed to actively track children’s online behavior for the purpose of personalized advertising.
In cases involving the processing of data related to children, Ha Giang Family Travel acts in accordance with its Privacy Policy and all relevant legal requirements.
- Changes to the Cookie Policy
Ha Giang Family Travel may update its Cookie Policy when:
- Changes to website technology;
- Addition or modification of analytics tools;
- Changes to advertising platforms;
- Addition of new functionality;
- Or changes in legal requirements.
The updated version will be announced on the website.
- Contact
If you have any questions regarding the use of cookies or privacy on the website, please contact:
Ha Giang Family Travel Hotline: (+84) 963 315 515 Zalo: (+84) 963 315 515
WhatsApp: (+84) 963 315 515
The above constitutes the Cookie Policy of Ha Giang Family Travel; by using the services provided by Ha Giang Family Travel, you agree to comply with the entirety of this policy.